Remote / Smart Hands
There will always come a time when there are too many things on your IT department’s plate. It’s not ideal for any growing company to have an IT team that manually handles all operations within the data centre. That would require maintaining a larger IT staff as well as providing comprehensive training, two things that significantly reduce your profit margin.
Freeing your IT department from having to deal with infrastructure issues allows them to focus more on value-adding projects. Smart Hands Services strengthen the data infrastructure of companies without compromising their productivity. They offer immediate responses to various data centre problems to reduce liability issues and potential data breaches.
- Technical on-site assistance
- Installation of equipment installation
- Removal/installation of interface cards
- Testing of carrier circuits
- Conduct inventory of equipment, recording digital pictures and serial numbers
- Carry out power cycle on routers, servers or switches; soft-boot servers
- Installation of ladder racking, pre-wiring patch panels and equipment
- Maintain, assemble, and install cabling
- Verification of cable integrity on installed equipment
- Provision of visual verifications
- Installation, replacement, or removal of IT equipment
- Verify, add, or remove demarcation
- Installation of patch cables from the patch panel to equipment