24/7 SLA Predictive Preventive Maintenance
Well-maintained systems last longer and minimize downtime. Yi-Ke Innovations work as your reliable partner in service contracts, with a 24/7 helpdesk, diagnostics, performance reviews against SLAs and spare programs. We offer a responsive and flexible service that fits around your operations to ensure your assets remain protected.
Wear and tear on your hardware is inevitable. That’s why 24×7 Maintenance Technical Support with SLA is so important to maintain efficient operations. The rise of millennials and globalization means businesses need to operate 24-hour globally, to remain competitive. Businesses around the world are increasingly switching to 24/7 customer service and are becoming the only way to maintain high customer service standards in today’s market. This arrangement is somewhat tiresome and tedious.
But with Yi-Ke Innovations, you don’t have to handle it all by yourself. We provide customer support services. With just a quick dial on your phone, Yi-Ke Innovations will be there to assist you. We offer the highest level of assurance that equipment malfunction and/or parts replacements will be handled by our engineers in a timely manner, especially for critical systems.
Benefits:
• Your Hardware or software problems get solved immediately
• Reduce System downtime
• Fast response and secure at all the times
• You won’t lose business
• You’ll have happier customers
• It demonstrates a positive commitment to your customers
• It gives you geographic flexibility
Types of Maintenance:
• Physical Security
• Facility Management Software
• IT Equipment
