Managing Accountability of Colocation Operators
The client is a Colocation Data Centre Operator. Rack access is mainly managed by the operator.
The Challenge
• Manpower required to issue and track rack keys
• No live monitoring of racks, including rack door status
• Escort required to follow contractors for accountability and traceability
• In the event of an incident, the operator has to comb through hours of footage via the NVR to investigate
The Solution
Standalone Centralized Rack Management System (CRS)
The Benefits
• Cuts down manpower. CRS maintains accountability on the rack by monitoring racks status including door held, force open, et, hence no longer a need for an escort
• Access rights are managed, tracked, and issue via the CRS, no more log books thus minimizing human errors
• Reports can be generated instantly for incidents, to ease forensic investigations
• IT Disaster Recovery on CRS database & policies
• Scalable as CRS supports multi-tenancy and multiple sites
• Fail-secure locks with manual override key
